Kelly Bosak

Kelly Bosak has beyond 20 years of experience and expertise in human resources to include learning and development, talent acquisition, total rewards, and performance management. She is currently the Chief People Officer at Lettermen’s Energy. For 15 years, Kelly held various leadership roles in human resources for a top propane retailer. Outside of propane, she has served in HR leadership roles with NorthPoint Development, PBI-Gordon, and DRI. During Kelly’s career she was honored as a member of the 40 under 40 class by Ingram’s magazine, received a Best Practices award from the Association for Talent Development, and facilitated a press conference with Tom Watson and George Brett. Kelly serves on the board of the Society for Human Resource Management of Greater Kansas City chapter and the Mid America ALS, Chapter. Kelly holds a BS in Human Resources from Kansas State University and maintains the SPHR, and SHRM-SCP credentials.

Mike Chanat

With over 35 years of distinguished service in the emergency services field, Mike Chanat has emerged as an accomplished EMS leader and Leadership Development Coach. Having served in various capacities, including with the City of New York Police Department (NYPD), the Locust Valley Fire Department (LVFD), and most recently Rockland Paramedic Services (RPS), Mike's extensive career has positioned him as a seasoned instructor, mentor, and coach. His expertise in emergency response, coupled with his commitment to fostering leadership skills, has positively influenced countless individuals. As a coach, Mike employs "The Key 3: Communication, Mindset, and Empathy" framework which he has developed, guiding EMS providers to unlock their leadership potential. His legacy is defined by a commitment to excellence, shaping the careers of professionals in the emergency services community. 

Mikki Gates

Mikki Gates has a deep-seated commitment to building remarkable employee experiences rooted in a blend of respect, open communication, and fun. With more than 20 years of experience in people leadership, Mikki has honed her expertise in strategic leadership at the organizational level, driving impactful performance management, employee relations, JEDI (justice, equity, diversity, and inclusion), process and procedure, culture-building, and leadership development initiatives. 

As the curator and organizer of TEDxManitouSprings and President of the Colorado Springs Society for Human Resource Management, she is an influential voice in the HR community. And, as a lifelong learner, Mikki is a Senior Certified Professional for SHRM (Society for Human Resource Management), a Global Professional in Human Resources for HRCI (Human Resources Certification Institute), and a Certified Art of Active Listening Facilitator with Employee Fanatix.  

Mikki is also a survivor speaker for the American Heart Association and American Stroke Association, a mother, a wife, a global traveler, an artist, a serious horror movie fan, and an escape room addict.

Sherry Martin

Sherry Martin is an accomplished and forward-thinking senior human resources leader. She has twenty plus years developing her Human Resources expertise at both the private and public sectors in a variety of roles which has provided her to be well rounded in the profession. Sherry approaches her work from an "employee experience" perspective. The hallmark of Sherry’s success is her customer centric focus and motivating people to achieve their best. This establishes trust with employees and creates meaningful relationships with all levels in an organization. This lens also translates into ensuring employee voices are represented when establishing new policies, programs, and processes to enhance employee engagement and internal culture.

Sherry is a member of Forbes HR Council. Sherry’s expertise is routinely published with their Q&A forums and had two articles published in the last year; The Workplace’s Impact on Employee Experience and Leading Successful Change in a Post-Covid Era.

Sherry has an MBA from the University of Hartford and a BS in Economics from SUNY Oneonta. Sherry has her human resources credentials from the SHRM and HRCI.

Sherry lives in Colorado with her husband, thirteen year old daughter, and their two cats.

Chris McAuley

Chris McAuley is a speaking coach, trainer, professional speaker, actor, and the owner of MCAVOY Inc. (o/a Chris McAuley).  A company dedicated to helping business professionals deliver compelling presentations with confidence as well as delivering workshops, and individual coaching sessions for leaders across many industries helping them build trusting relationships and increasing employee engagement to revitalize their workplace culture.  

With over 35 years of business experience as a successful manager, leader, and business owner, Chris experienced firsthand the value of creating conscious connections with employees, colleagues, and customers.   

In his spare time Chris volunteers on several boards, spends time with family and is producing  his one person show that is scheduled to tour in late 2024. 

Toddi Norum

Toddi Norum has been working in the Learning and Development field for over 15 years after transitioning from technical writing. 

A good deal of her career has been focused on work with the Armed Services, robotics, remote technologies and other innovative products. She has deep experience with learning technologies and LMS systems but prefers the creativity found in developing others through coaching. 

She loves what she does and currently consults a medical device company and a state health agency. Mom to two adult children, and a native of Colorado, Toddi now lives in Southern New Hampshire in a farm community with her spouse and six small dogs. She also works as a canine foster mom and has placed nine dogs with forever homes this year.

She hopes to launch a non-profit focused on training equity for students who don't want college debt. Toddi loves gluten-free cooking, biking, and music, particularly alternative and jazz. She also loves international travel, hiking and live concerts.If she could have done anything else in life, she says that she would have been a filmmaker or a professional guitarist. Or both.

She used to say that the most interesting thing she’d ever done was produce an award-winning race-car documentary about a race car driver at the Pikes Peak Hill Climb in 2016. According to her, the story of how her team got the story was as interesting as the story itself! 

But, given the fact that her newest documentary has taken five film festival awards in 2024, she might have a new “best” story to tell!

Kaydie Paschall

Kaydie Paschall, a dynamic training consultant, possesses over 30 years of experience in all aspects of training design and delivery. Her experience working with utilities, transportation, law enforcement, emergency management, and technology contributed to successes for Caterpillar, Cisco Systems, COTA, Homeland Security and more. Trained as a law enforcement chaplain, Kaydie is a devoted Christian and looks forward to sharing this powerful training in the faith-based community and beyond. She currently works as a remote Learning Experience Consultant for Christian Care Ministry.

Kaydie brings genuine curiosity, infectious enthusiasm, and a passion for helping those around her to every connection. Living in Middle Tennessee, She is the sibling-on-site providing companionship and care to her aging parents. She is assisted by “The Critter Committee”, three rescue animals who fill her days with laughter over their antics and keep her in motion. In her free time Kaydie enjoys cooking, writing, action adventure movies and learning something new.

Laurent Pierre Jr.

Laurent Pierre Jr.  is the Senior VP of Customer Experience at NielsenIQ. He is leading NIQ’s digital transformation of the customer service team and managing its ongoing operational success. He leverages industry best practices in B2B customer service and support in order to define the NIQ future customer service strategy, inclusive of all digitally enabled help and support processes. 

Prior to joining NielsenIQ, Laurent was Vice President of Customer Service Excellence (SVE) for the Tax & Accounting North America division at Wolters Kluwer and was the Partner General Manager for Microsoft Azure supporting US Government agencies and partners.  Laurent also enjoyed a fourteen-year career at IBM leading various teams whose focus was on delivering world-class support to Fortune Global 500 customers, while driving customer experience initiatives using Salesforce, Medallia and IBM Watson AI.  He also led a global team of Client Experience Managers who optimized user and customer experiences and successfully protected $2.4B in software account revenue.

Laurent holds a Bachelor of Business Administration from Howard University and dual MBAs in Financial Management/Management from Southeastern University.  He is married and has five children.